Book the building and street access as carefully as the removal crew. Lift restrictions, loading windows, concierge rules, stairs and walking distance can change crew, vehicle and price.

Ask building management

• Must the move be booked?
• Are there permitted hours or deposits?
• Is lift protection or a designated service lift required?
• What are lift dimensions and weight limit?
• Can doors be held open?
• Are corridors, floors or walls to be protected?
• Where may a vehicle load?

Obtain written confirmation for both addresses.

Survey the route

Count floors and steps, measure tight turns and doors, note distance from vehicle, check low ceilings and identify items that do not fit the lift. Photographs help, but a complex move may need an in-person survey.

Parking

Check local restrictions, bay suspension or permit lead times at collection and delivery. Agree who applies and pays. A resident permit may not authorise a removal vehicle.

FAQs

Can a building require a lift booking or covers?

Yes. Management rules may set times, protection and deposits. Confirm before fixing the crew schedule.

Who checks parking?

Allocate responsibility in writing. The customer often knows the address, but the mover must confirm vehicle requirements.

Suggested component

Use a Flat Access Survey with lift, steps, distance, management and parking fields.

Related guides

Compare House Movers is an independent guide. We may earn a fee from some links; this never affects what we write.